Empathy
How might artificial intelligence affect the trustworthiness of public service delivery?
The first APS Long-term Insight Briefing. It is good to see the reference to empathy being an element in good design...
Power leads to hubris and self-focus. This article offers strategies for recognising power's pitfalls and avoiding them. You need to read this...
Emotional Generosity and the Difficult, Largehearted Art of Charity of Interpretation
We always seek others to be generous when they interpret the motivations behind our actions. But do we reciprocate this generosity?..